Answers to Your Common Questions

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What makes Stay Fit Style equipment different from other brands?

Stay Fit Style offers premium fitness equipment that combines cutting-edge technology with luxury design. Each piece is crafted with precision and designed to elevate your fitness routine while enhancing the aesthetics of your home gym.
Do you offer any warranties on your products?

Yes, all Stay Fit Style equipment comes with a 24-month warranty for personal use. For commercial use, the warranty period is 12 months. This covers any manufacturing defects under normal use conditions.
What materials are used in your equipment?

Our equipment is made from high-quality materials such as stainless steel, natural wood (e.g., walnut, oak), and genuine leather, ensuring both durability and a premium look and feel.
Can I customize my equipment?

Yes, customization options are available for certain products, including adjustable weights, personalized engravings, and bespoke color choices. Please contact our customer service for more details on customization possibilities.
What are the shipping options and delivery times?

We offer worldwide shipping with several options: Standard Shipping (Air): 7-10 days. Freight Shipping (Sea): 30-45 days. Production lead times vary based on order size, typically ranging from 3-16 weeks.
Do you offer White Glove delivery?

Currently, we do not offer White Glove delivery. However, we ensure that all products are securely packaged and delivered to your doorstep. For large items, we recommend arranging assistance to move the equipment inside.
Does the equipment require assembly?

Most of our products come pre-assembled. If assembly is required, detailed instructions will be provided. You can also download assembly manuals from our website.
How do I maintain my equipment?

Regular maintenance is key to ensuring the longevity of your equipment. Wipe down metal and leather parts with a soft, damp cloth and avoid using harsh chemicals. For wooden components, we recommend using a quality wood polish.
What is your return policy?

We accept returns within 30 days of purchase, provided the equipment is unused and in its original packaging. Custom-made items are non-refundable. For more details, please visit our returns policy page.
How do I initiate a return or exchange?

To start a return or exchange, please contact our customer service team with your order details. We will guide you through the process and provide a return authorization number.
How can I contact customer support?

You can reach our customer support team via email at info@stayfitstyle.com or by calling our toll-free number at 1-833-505-3807. Our hours of operation are Monday to Friday, 9 AM to 7 PM ET.